I have recently had the pleasure of dealing with Keith Baker from CERATA having applied for a senior position in for an international cleaning organisation.
Although I did not pursue my application in the end, having been offered another position with a different organisation, I wanted to highlight what an absolute delight it was to deal with Keith. Keith is extremely personable and always courteous and polite. He exuded professionalism right from our initial telephone chat through to our face to face meetings.
He was able to highlight my strengths and, with great tact and diplomacy, he offered constructive criticism concerning the content of my CV and suitability for the role; becoming much more of a mentor than a recruiter.
I therefore have no hesitation in unequivocally recommending the services of CERATA (and Keith) for those who are either seeking to recruit or to apply for a position advertised by them. An outstanding experience. Thank you.
With so many agencies and online sites, it can be hugely frustrating to find one whom you feel truly comfortable with in promoting you to new companies. Having spent a few months working with several I finally had the opportunity and pleasure to work with Keith Baker (CEO & founder of CERATA) I cannot express my thanks and gratitude enough to him for the support and help he has given me in finding me my new role. Thank you once again, Keith.
Working with Keith from CERATA, was both informative and helpful. His professional manner and support was brilliant, while his industry knowledge and contacts are second to none. I would recommend CERATA to any professional and/or company.
When I first heard about CERATA though an old colleague in the industry, initially I thought ‘another recruiter that doesn’t understand the cleaning industry’ How wrong I was!
From my first meeting with Keith Baker that initial thought was banished.
I had had some contact with Keith in past positions, and had certainly heard of him within the industry but had never had a real working relationship with him.
Keith outlined to me how he wanted to have an agency solely for the industry and how he was going to stand out from others in respect of matching the right candidate to the right position.
To say my interview process was an intense experience is an understatement, with three interviews – the third of which was held at the head office of the employer based in Holland where I had to undertake a series of online tests, present a PowerPoint presentation on how I intended to develop the UK market for the company and their products, as well as interviews with the two directors!
Keith attended every interview and followed up with me after every stage with his honest support and guidance.
I have been in the position since December last year and Keith is still in contact with me to offer advice, training and support where he can.
Personally the fact the Keith is still there after I have been placed in the position is a comfort, knowing that he understands the industry and can still support and guide me were necessary when I require.
I had gone through a few agencies and they always just went through the motions, asking me the usual questions – Qualifications? Why do I want to change career? What companies would I like to work for? Salary? Etc.
I could always hear the tone in their voice changes from enthusiasm to “I have no positions for this person, let’s just go through the motions to get them on the books”.
CERATA was different. The questions came from a team with a wealth of industry knowledge and experience – What are my family’s thoughts on a job change? What do I do in my spare time? Am I happy with how my career has developed to this point? These were full in-depth life questions asked by the team, in the majority face to face and over a number of meetings. They spent time to get to know me, and to understand how and why I fit the job. With CERATA, I wasn’t just a number who answered a checklist of questions.
CERATA cares about whether the position is suitable for me, and what I really want in my career. I highly recommend CERATA to any people within the industry. They are extremely professional, experienced. And it was a pleasure to work with them.
“Hi Keith the day was fantastic and thank you for your time and support with the SM’s, I felt they all got something out of it. “
“The Workshop was very good and will definitely be taking up some of the points from the day and implementing into the sales team.”